If the product contains a manufacturing defect, a refund or replacement will be issued. Please contact us at 480-382-3817 or firstname.lastname@example.org and one of our Customer Service Representatives will be happy to assist you.
If your product was purchased through a DR. CBD, LLC distributor or retailer, you will need to go back to your original purchase location for any return or exchange.
If a package is lost after we ship it, which does occasionally occur, DR. CBD, LLC will not be responsible if the tracking information lists the order as “delivered,” which means UPS or the courier service delivered the product to the address specified. If the package is sent to an address other than the one you specified, upon return of the original package to DR. CBD, LLC, DR. CBD, LLC will reship the order. Please note that DR. CBD, LLC is not responsible for errors of USPS or courier services, or if you provide or confirm an incorrect address. It, therefore, is very important that you ensure that the address you give to us is exactly correct, as any mistake could delay delivery and will entail extra expense to you. If you place an order by phone, we will read the delivery address (and other information you provide) aloud and repeat it to you, to help you be sure it is correct.
Product Defects & Damaged Packages
We allow three days from the date of delivery to notify us if there is any type of defect with a product or if the package it was in was damaged in transit. If we aren’t notified of defects or damages within the three-day window, it is understood that the package and products were in good condition upon delivery.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Dr CBD may collect personally identifiable information, such as your:
– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Dr CBD’s public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
DR. CBD collects and uses your personal information to operate its website(s) and deliver the services you have requested.
DR. CBD may also use your personally identifiable information to inform you of other products or services available from DR. CBD and its affiliates.
Sharing Information with Third Parties
DR. CBD does not sell, rent or lease its customer lists to third parties.
DR. CBD may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Dr CBD, and they are required to maintain the confidentiality of your information.
DR. CBD may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Dr CBD or the site; (b) protect and defend the rights or property of Dr CBD; and/or (c) act under exigent circumstances to protect the personal safety of users of Dr CBD, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by DR. CBD. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DR. CBD website.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
DR. CBD secures your personal information from unauthorized access, use, or disclosure. DR. CBD uses the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
DR. CBD does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, DR. CBD may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Dr CBD, you may opt out of such communications by “replying STOP” or “clicking on the UNSUBSCRIBE button..
Changes to this Statement
DR. CBD welcomes your questions or comments regarding this Statement of Privacy. If you believe that DR. CBD has not adhered to this Statement, please send correspondence for DR. CBD at our Address:
DR. CBD, LLC
16211 N. Scottsdale Rd Ste. A6A-140
Scottsdale, Arizona 85254
Effective as of September 03, 2018
This website contains general information about health.
The information is not advice and is not a substitute for advice from a healthcare professional.
Some state restrictions apply.